TERMS OF SERVICE

OVERVIEW

Welcome to BodyDreams Ltd. The terms “we”, “us” and “our” refer to BodyDreams Ltd.

BodyDreams Ltd operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy and any other policies displayed on our website, set out the terms and conditions that apply when you access or use our Services or purchase products from us.

Please read these Terms carefully before accessing or using our website. By accessing, browsing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian where required.

When using our Services or placing an order, you may be asked to provide information including your name, email address, billing information, payment information and shipping address.

You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality and security of your account details and for activity carried out through your account.

You must not use our Services for any unlawful or unauthorised purpose.

SECTION 2 – OUR PRODUCTS

BodyDreams Ltd sells nutritional supplements and related wellness and fitness products.

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, nutritional information, quantities and other information displayed on our website are accurate.

However, product packaging, colours and appearance may vary slightly from images displayed on your device.

You should always read the product label, ingredient list, allergen information, directions for use and warnings supplied with a product before using it.

Information provided on our website is for general informational purposes only and is not intended to replace professional medical or healthcare advice.

Food supplements should not be used as a substitute for a varied and balanced diet and healthy lifestyle.

If you are pregnant, breastfeeding, taking medication, have a medical condition or have concerns about whether a supplement is suitable for you, you should seek appropriate professional medical advice before use.

All products are subject to availability. We reserve the right to discontinue products or limit quantities where reasonably necessary.

SECTION 3 – ORDERS

When you place an order through our website, you are making an offer to purchase the products in your order.

Your order is accepted when we send confirmation that your order has been accepted or dispatched, as applicable.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• a product is unavailable;

• there is an obvious error in the price or product information;

• we cannot authorise your payment;

• we reasonably suspect fraudulent or unauthorised activity; or

• we are unable to fulfil the order for another legitimate reason.

If we cancel an order after payment has been taken, we will refund the relevant amount using the original payment method.

Please review your order carefully before submitting it.

Your rights to cancel or return an order are described in our Refund Policy and are subject to your statutory consumer rights.

SECTION 4 – PRICES AND PAYMENT

All prices displayed on our website are shown in the currency indicated on the website.

Prices, discounts and promotions may change from time to time. Changes will not affect orders that we have already accepted.

The total price payable, including applicable delivery charges and taxes where relevant, will be displayed before you complete your purchase.

For international orders, customers may be responsible for customs duties, import taxes or other charges imposed by the destination country unless otherwise stated at checkout.

You agree to provide accurate and complete billing and payment information.

Payment must be successfully authorised before an order can be processed.

SECTION 5 – SHIPPING AND DELIVERY

Available shipping methods, estimated delivery times and applicable delivery charges are displayed during checkout or elsewhere on our website.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, customs processing, severe weather, strikes or other disruptions.

We will take reasonable steps to deliver your order within the timeframe stated at checkout and in accordance with applicable consumer law.

You are responsible for providing a complete and accurate delivery address.

If an order is returned to us because an incorrect or incomplete delivery address was supplied, additional delivery charges may apply before the order is resent.

Nothing in this section affects your statutory rights where goods are lost, damaged or not delivered as required by law.

SECTION 6 – RETURNS AND REFUNDS

Returns, cancellations and refunds are governed by our Refund Policy and applicable consumer law.

Eligible customers may have a legal right to cancel qualifying online purchases within the applicable cancellation period.

Because we sell supplements and consumable products, certain products may not be eligible for return after they have been opened or their safety seal has been broken where an applicable legal exception permits this for health or hygiene reasons.

This does not affect your statutory rights in relation to products that are faulty, damaged, incorrectly supplied or otherwise do not conform to the contract.

Please review our Refund Policy for full information about requesting a return.

SECTION 7 – PRODUCT USE

You are responsible for using products according to the directions, recommended serving sizes, warnings and other information displayed on the product packaging.

Do not exceed the recommended daily dose unless instructed by an appropriately qualified healthcare professional.

Products should be stored according to the storage instructions on their packaging and kept out of reach of children where stated.

Individual responses to nutritional supplements vary. We do not guarantee particular fitness, health, beauty, weight-management or performance results from using our products.

Nothing on our website should be interpreted as a promise that a product will diagnose, treat, cure or prevent any disease.

SECTION 8 – INTELLECTUAL PROPERTY

The content available through our Services, including the BodyDreams name, branding, logos, product designs, text, photographs, graphics, videos, website design and other content owned by BodyDreams Ltd is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You must not reproduce, distribute, modify, republish, sell, commercially exploit or otherwise use our protected content without our prior written permission, except where permitted by law.

Shopify and other third-party names, logos and trademarks remain the property of their respective owners.

SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to, integrations with or services provided by third parties.

We are not responsible for the content, availability, privacy practices or terms of independent third-party websites or services.

Your use of third-party services may be subject to separate terms and conditions provided by those third parties.

Please review relevant third-party policies before using their services or completing transactions with them.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

BodyDreams Ltd is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Any purchase you make through our store is made directly from BodyDreams Ltd.

Shopify is not the seller of BodyDreams products and is not responsible for fulfilling orders placed with BodyDreams Ltd.

Your use of Shopify-related functionality may also be subject to Shopify’s applicable terms and privacy practices.

SECTION 11 – PRIVACY

We process personal information in accordance with our Privacy Policy and applicable data protection law.

When you use our website, certain information may also be processed by Shopify and other service providers that help us operate our store, process payments, fulfil orders, analyse website performance and provide other necessary services.

Please review our Privacy Policy for more information about how your personal information is collected, used and protected.

SECTION 12 – REVIEWS, COMMENTS AND FEEDBACK

If you submit reviews, comments, photographs, suggestions or other content to us, you confirm that you have the right to provide that content and that it does not violate the rights of another person.

You must not submit content that is unlawful, defamatory, abusive, misleading, fraudulent, obscene or that infringes another person’s intellectual property or privacy rights.

We may use customer feedback and reviews for legitimate business and promotional purposes where permitted by law.

We reserve the right to moderate or remove content where reasonably necessary, including where it violates these Terms or applicable law.

SECTION 13 – ERRORS AND INACCURACIES

Occasionally our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or other information.

We may correct errors and update information where reasonably necessary.

If an error materially affects an order you have already placed, we will contact you where appropriate and provide any options or remedies required by applicable law.

SECTION 14 – PROHIBITED USES

You must not use our website or Services:

• for unlawful or fraudulent purposes;

• to violate applicable laws or regulations;

• to infringe our intellectual property rights or the rights of others;

• to transmit viruses, malicious code or other harmful technology;

• to collect personal information about others unlawfully;

• to send spam, phishing communications or other unsolicited material;

• to interfere with the security or operation of our website;

• to attempt unauthorised access to our systems or accounts; or

• to engage in conduct that could damage BodyDreams Ltd, our customers or third parties.

We may restrict or terminate access to our Services where we reasonably believe these Terms have been materially violated.

SECTION 15 – DISCLAIMER

We aim to provide accurate and useful information about our products and Services.

However, general fitness, nutrition and wellness information available through our website is provided for informational purposes and should not be considered medical advice.

To the extent permitted by law, we do not guarantee that access to our website will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, condition, liability or consumer right that cannot legally be excluded or limited.

SECTION 16 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Nothing in these Terms affects your statutory consumer rights.

To the extent permitted by law, BodyDreams Ltd will not be responsible for losses that were not reasonably foreseeable when the contract was entered into or losses arising from use of products contrary to their instructions or warnings.

If you are purchasing products as a consumer, we do not exclude liability that applicable consumer law requires us to accept.

SECTION 17 – TERMINATION

We may suspend or terminate your access to the Services where reasonably necessary, including where you materially breach these Terms, engage in fraudulent activity or misuse our website.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should continue after termination will remain in effect.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined by a competent authority to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately exercise a right available to us under these Terms, this does not mean that we waive that right.

These Terms, together with the policies and information expressly incorporated into them, constitute the agreement governing your use of our Services and purchases from our website.

Nothing in these Terms limits any statutory rights that cannot legally be excluded.

SECTION 20 – GOVERNING LAW

These Terms and any contract between you and BodyDreams Ltd are governed by the laws of England and Wales.

If you are a consumer resident in another part of the United Kingdom or another jurisdiction, you may also benefit from mandatory consumer protections available under the laws applicable to you.

Subject to any mandatory rights you have as a consumer, disputes relating to these Terms or purchases from BodyDreams Ltd will be subject to the jurisdiction of the courts of England and Wales.

SECTION 21 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.

The current version of the Terms will be published on this page.

Any changes will apply from the date the updated Terms are published unless otherwise stated or required by law.

Changes will not unfairly remove rights relating to orders already accepted.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

BodyDreams Ltd
Email: bodydreams.uk@gmail.com
Registered Office: 5 Boulcott Street, Flat 7, London, England, E1 0HR, United Kingdom
Company Number: 15461104
Registered in England and Wales